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Computer Telephony Integration (48) Products and Services (67)
Inbound (94) Telemarketing *(103)

whatUseek Collection Sites (submit a site ):
Empirix - Empirix is the leading provider of service quality assurance solutions for new IP communications. Learn more about available performance testing tools, network monitoring software, and more.

whatUseek Directory Site Listings:
ACD Call Centers Online Learning Center - Reference site for call centers, including benchmarking, articles, books, tutorials and outsourcing.
CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
Call Center Depot - Useful tools for the call center professional including associations, books, newsletters and consulting services.
Call Center Exchange - Information and networking resource.
Call Center News Service - News about inbound and outbound centers, help desks and support operations.
Call Center Online Learning Center - A resource center for call center managers, providing tutorials, a comprehensive article index, yellow pages directory and benchmarking studies.
Call Center Times - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
Call Centre Managers Forum - Providing call center managers with relevant information to help in the multi-skilled tasks of running a successful call center. - Daily call center news. - Online guide for call center products, services, news and telecommunications links.
CallCenterOps - Features jobs, news headlines, articles, magazines and business cases.
CallCentreWorld.Com - Personalized information resource for the call center industry. - Global call center research and information.
Hispanic Teleservices Corporation - Provides Call Center Services for Hispanic markets.
Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
Outbound Focus - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
Preferred Solutions - Information and resources for the call center community.
The Call Center Directory - Provides all of your resources for customer care, consulting, employment, hardware, software and centers for research and reference.
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