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How To Improve Customer Service
- An informative article on how companies can immediately begin to improve customer service.
Impact Learning Systems International
- Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Impressions On Hold International, Inc.
- Providing on-hold telephone message solutions.
Ineto Integrated Customer Communications
- Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
Interact Management Consultants Pty Ltd
- Provider of consulting services and products that grow and protect large-scale, retail clients customer relationships.
Investigative Marketing Services
- A strategic consumer research company, specializing in international consumer research.
Larry Greco Enterprises, Inc.
- Educate employees to improve customer relations and meet current industry goals.
Maio Success Systems
- Provides effective success techniques for service businesses worldwide, through quality training programs, live seminars and consulting.
Management Dynamics
- Provides improved effectiveness in presentation skills and customer service.
Market Elan
- Specializing in customer relationship management, providing consulting and training.
Mercantile Systems & Surveys
- Specializes in hospitality industry employee evaluation, training and monitoring.
Motivational Training Center
- Provides customer service training and motivational seminars.
National Customer Service Week
- Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
Online Customer Service
- Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
Parago, Inc.
- An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.
Precision Response Corp.
Pyramid
- Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
QI International
- Consulting and research firm specializing in customer relationship management.
Quality Service International
- Help your company meet your customer service goals.
Ravenwerks Customer Service Information Center
- Reference library of customer service articles.
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