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How To Improve Customer Service - An informative article on how companies can immediately begin to improve customer service.
Impact Learning Systems International - Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Impressions On Hold International, Inc. - Providing on-hold telephone message solutions.
Ineto Integrated Customer Communications - Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
Interact Management Consultants Pty Ltd - Provider of consulting services and products that grow and protect large-scale, retail clients customer relationships.
Investigative Marketing Services - A strategic consumer research company, specializing in international consumer research.
Larry Greco Enterprises, Inc. - Educate employees to improve customer relations and meet current industry goals.
Maio Success Systems - Provides effective success techniques for service businesses worldwide, through quality training programs, live seminars and consulting.
Management Dynamics - Provides improved effectiveness in presentation skills and customer service.
Market Elan - Specializing in customer relationship management, providing consulting and training.
Mercantile Systems & Surveys - Specializes in hospitality industry employee evaluation, training and monitoring.
Motivational Training Center - Provides customer service training and motivational seminars.
National Customer Service Week - Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
Online Customer Service - Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
Parago, Inc. - An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.
Precision Response Corp.
Pyramid - Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
QI International - Consulting and research firm specializing in customer relationship management.
Quality Service International - Help your company meet your customer service goals.
Ravenwerks Customer Service Information Center - Reference library of customer service articles.

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