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Reality Click - Promotes customer relationships. Realityclickers can post rant or rave messages and realityclick will then email the company mentioned and let them know that there is a posting directed towards them.
San Jose Focus - Facilitates focus groups for market research purposes only.
Service Is Key - Service consultants. Giving companies the keys to success by defining better service through their people, processes and technology channels.
Service Quality Institute - Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
Service Quality Management (SQM) - Validates and ensures that people and processes are responding to and delivering customer satisfaction.
Stan Adams and Associates, Inc. - Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada.
Sterling Consulting Group, Inc. - Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
TargetSurf - Offering comprehensive multi-channel usability testing for e-commerce sites. The 'secret-shoppers' provides key input earlier in the process, saving you time and money, raising conversion rates, and encouraging repeat usage.
Telephone Doctor - Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
Tenacity - Client retention consultants, focusing on the preservation of client and customer equity.
Tern Consultancy - customer service development & measurement - Tern Consultancy works with retailers to develop corporate service standards and providing mystery shopping.
The Customer Champion Institute - Provides consulting, training, and publication services to improve customer relationships and loyalty.
The Right Answer - Your customer service advisor.
The Right Answer Quiz Center - A one stop guide to customer service information for individuals or companies looking to provide optimum service. Online customer service quiz to measure a user's knowledge.
The Service Quality Department - Customer service consulting and training organization.
The Terzetto Group - Devoted to the improvement of customer service in organizations thru use of training, strategic planning, facilitation and consulting.
The Training Network - Specializes in lead generation and customer service training.
Trendsource, Inc. - Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. - Provides web-based customer service solutions to eCommerce, eBusiness and corporate web sites using real-time customer service solutions.

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