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Customer service goes online - A start-up firm today unveiled Web-based customer service software that lets a company representative converse with a customer online and guide the visitor's Web browser through pages on the firm's Web site. [News.com]
 
CyberCash execs deny rumors - CyberCash denied rumors that it is involved in talks to be acquired by Microsoft or any other company. [News.com]
 
Cyberguard offers firewall for NT - Network security and e-commerce systems provider CyberGuard today rolled out a version of its firewall software for Microsoft's Windows NT. [News.com]
 
Cyberhomes on the horizon? - The cyberhome of the future is coming to a neighborhood near you. [News.com]
 
Cylink hits U.S. smart card market - Moving into the North American smart card market, security firm Cylink today announced that its patented smart card reader and smart cards will be available in June. [News.com]
 
Cylink wins crypto export nod - Cylink has won approval from the Commerce Department to export its encryption hardware products that use strong triple-DES algorithms without key recovery to certain customers. [News.com]
 
Cyrix chip aimed at sub-$500 PCs - National Semiconductor's Cyrix subsidiary is developing a complete system on a chip for sub-$500 computers as part of its effort to become the king of low-budget computing, National is announcing tomorrow. [News.com]
 
Cyrix shoots for 300 MHz - Following closely on the heels of rival AMD, Cyrix will release a version of its premier desktop processor tomorrow running at what the company claims is equivalent to a 300 MHz chip, while debuting a new brand name for the chip. [News.com]
 
Czechs chasing new Intel plant - The Czech government yesterday approved investment incentives for companies that invest a minimum of $25 million into new manufacturing projects, with the specific intention of wooing chipmaking giant Intel. [News.com]
 
DOJ explores curbs on Microsoft - The Justice Department's investigation of Microsoft is turning away from gathering evidence that establishes anticompetitive practices and is now focusing on possible legal remedies, sources said today. [News.com]
 
DOJ facing Windows 98 deadline - Antitrust regulators investigating Microsoft are facing a rapidly approaching deadline as the company prepares to release its Windows 98 operating system. [News.com]
 
Deja News to offer free email - In an attempt to protect Netizens who post messages to newsgroups, Deja News, the popular service that catalogues and categorizes the bulletin boards, will offer free email. [News.com]
 
Dell cuts PC, server prices - Dell Computer (DELL) cut server prices by up to 15 percent and reduced the cost of business desktop PCs by as much as 12 percent, moves likely to make life harder for Compaq Computer (CPQ), which is trying to clear out large inventories through price cuts of its own. [News.com]
 
Dell may make debt offering - Dell Computer is expected to tap the U.S. corporate bond market some time next week with a $500 million two-part debt offering, dealers said today. [News.com]
 
Dell moves toward small business - Dell Computer is expanding its Internet-based sales and marketing program to include small business customers, the company announced today. [News.com]
 
Dell pays to settle FTC charges - Dell Computer has agreed to pay $800,000 to settle charges that it violated mail order advertising rules, the Federal Trade Commission said yesterday. [News.com]
 
Dell pushes large firms to Net sales - To reach its stated goal of building online sales to 50 percent of its total, Dell Computer must persuade its large customers to make their purchases on the Net, rather than rather by phone or mail order, CEO Michael Dell told an Internet commerce conference today. [News.com]
 
Dell sees growth, service shift - Despite the gloomy outlook for PC demand, Michael Dell expects another banner year, but the company's customer service program is changing. [News.com]
 
Dell servers boast new Intel chips - Dell plans to shake up the server market on the back of a new generation of powerful chips from Intel, aggressive pricing at the low end, and a partnership with Data General. [News.com]
 
Dell to stop selling Pentium PCs - Dell Computer is shifting its entire Dimension line to Pentium II processors and lowering prices, the company said today. [News.com]
 
 

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