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The Role of Contextual Clues in the Creation of Information Overload - This paper presents the results from, and analysis of, a case study of a perceived problem of information overload from e-mail in a large international organisation. (Acrobat File).
We Have the Information you Want, but Getting it Will Cost You: Being held hostage by Information Overload - Research paper discussing overload and possible solutions. Time Utility. Volume. Verifying Accuracy.

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