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AOL Hangs Up Its Telemarketing Plan
- Bowing to criticism, the company backs off from its attempt to give out members' phone numbers. Another day, another crisis. [Wired News]
AOL Lets Klan Site Remain
- Is it offensive? Of course it is, unless you're of a like mind. And that's where the problem lies. [Wired News]
AOL May Fix Logjam, What About Its Credibility?
- Steve Case preaches user restraint, as America Online works to overhaul its impacted system. [Wired News]
AOL Muscling into Japanese Market
- The move is certain to cause waves in a nation unaccustomed to competitive pricing for Net access. [Wired News]
AOL Nabs Lightspeed
- Like an aspiring Viacom, the megaservice angles for Hollywood limelight, with TV luminary Tartikoff as the titular chairman. [Wired News]
AOL Network Snafus Disgruntled Users, Survey Says
- Nearly half of AOL's 8 million users were disgruntled enough to consider junking the service during its networking troubles earlier this year, a survey suggests. [Wired News]
AOL Posts Sentry against Viruses
- With more of its members downloading Trojan horses, the service is introducing an automatic warning system to keep enemies at bay. [Wired News]
AOL Pulls Out the Stops to Woo Analysts
- Now that it has solved most of its network problems, execs are working to convince investors that the company will thrive over the long haul. [Wired News]
AOL Pushes into Desktop Market
- The online giant claims 'information that is delivered is worth more,' and promises its Driveway service won't eat up your bandwidth. [Wired News]
AOL Red Ink: A Trickle Not a Gush
- Before a series of one-off charges are factored in, the world's biggest online service saw net income reach almost $11 million in the latest quarter. [Wired News]
AOL Refugees Call on ATT WorldNet
- About a third of new sign-ups has come from former AOL users, AT T WorldNet says. [Wired News]
AOL Taps High-Power Lawyer for General Counsel
- Amid lawsuits over prolonged busy signals and wrangling with state officials on consumer rights, AOL names a leading media lawyer to the post. [Wired News]
AOL Users Facing Mail Slowdown
- A jump in use earlier this week could extend delays into next week, the company admits. [Wired News]
AOL Will Pay Top Dollar to Lease 50,000 Modems
- The company intends to pay about four times the usual cost for extra modems - to provide members with reliable connections and (hopefully) encourage users to log off without fear. [Wired News]
AOL Wins Easy Money in Booksellers' Battle
- What's so "exclusive" about the dueling deals with both Barnes & Noble and Amazon? Looks like it's America Online's grip on that $59 million it's raked in. [Wired News]
AOL an Easy Target for Scammers
- Preying on a false sense of security, con artists keep targeting AOL members with potentially costly ruses that could undermine confidence in e-commerce. [Wired News]
AOL's Busy Signals May Fade
- As part of the CompuServe acquisition, the biggest online service provider gets an expanded network that should help it meet access demand for the first time. [Wired News]
AOL's Email System Crashes Twice in One Day
- The snafus come as AOL meets with state attorneys general to discuss whether it can meet increased demand from users. [Wired News]
AOL's Profit: How Long Can it Last?
- Analysts taking a close look at the company's recent earnings report tell Ned Brainard they see one-time slight-of-hand deals bolstering the bottom line. [Wired News]
AOL's Self-Fulfilling Prophesy?
- AOL Networks president Bob Pittman told folks at the Jupiter Online Conference that ad rates were headed down on the Net. Ned Brainard muses about his motives. [Wired News]
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