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whatUseek Directory Site Listings:
"TQM And Organizational Change And Development"
- Article examines Total Quality Management (TQM) as large-scale systems change.
"Total Quality Management from the Perspective of Competitive Advantage"
- Short discussion on Total Quality Management followed by good on-line links and bibliography.
Continuous Process Improvement Bibliography
- National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Continuous Improvement
Process Management Bibliography
- National Archives and Records Administration, National Archives Library's recommended informational resources regarding Process Management
The Difficult Process of Identifying Processes
- Whitepaper that also appeared in John Wiley & Son's Knowledge and Process Management (Vol. 5, No. 1), 1998, discusses the difficulties encountered in identifying organizational processes.
Total Quality Management
- With the advent of the ISO 9001 Quality Management System Standard, the philosophy of Total Quality management is coming back. This site is a basic tutorial of the TQM concept(s).
Total Quality Management Bibliography
- National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Total Quality Management (TQM)
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