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"Best In Class"
- Describes a 1997 benchmarking study issued by the National Performance Review (NPR). Provides practical information about organizational performance measurement.
Effective Performance Management: Doing What Comes Naturally
- Describes performance management as a systematic process that includes planning, monitoring, developing, rating, and rewarding.
Facts About Measuring Team Performance
- Provides four approaches to measuring employee performance, two at the individual level and two at the team level.
How to Measure the Results of Work Teams
- Looks at team needs and how team results will help the organization.
The Fable of the Beekeepers and Their Bees
- Describes the advantages of measuring and rewarding results versus activities.
Using a Balanced Scorecard Approach to Measuring Performance
- Describes a method of balancing internal and process measures with results and financial measures.
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