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Infinium - Infinium delivers personalized business planning and implementation services, a range of Web applications with practical business functionality, and your choice of rapid deployment options.
 
Inovaware - Provides the billing and customer care infrastructure software needed to manage your Internet business.
 
Lynk Software, Inc. - Software for tracking customer complaints and corrective actions enabling the user to enhance customer relations while achieving real continuous improvement.
 
NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion.
 
Novavox - International - Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
 
Performance Driven Change - Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness.
 
Practical Solutions, Inc. - The Service Solution is a comprehensive software package for service-industry companies.
 
Precision - Developer of Helpdesk solutions. Look to Precision to deliver leading edge Helpdesk technology.
 
Prefersoft - Web-based customer relationship management (eCRM) software. e-Business applications include call centers, customer service, sales force automation (SFA), technical support and help desks.
 
Primus - eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
 
RealCall - Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog.
 
RedCelsius - Scalable enterprise relationship mangement (ERM) solution by delivering a unified sales, marketing, customer service, and e-business software solution (CRM) to maximize sales revenues and minimize costs.
 
Site Assistant - Live Customer service and support. Offering assistance and help customers and visitors. Free.
 
SupportWizard - Software for Web based customer support, escalation and bug tracking
 
TrackWise - Track problem reports, complaints, service calls, requests and action items.
 
TrackWise - Customer Relationship Management Tracking Software - Track customer complaints, problem reports, service calls, requests and action items. TrackWise is fully customizable.
 
WonderDesk - Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics.
 
 

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