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CRM Demo and Conference 2000 - Perfecting the Customer Experience. A retreat for technical and customer care professionals to get a handle on the technologies and solutions that will win and retain valuable customers, and how to fine-tune their communications, computing and processes into a customer-pleasing machine. Oct 19-20, 2000, San Diego, CA, USA.
CRM2000 - The only UK event to cover all aspects of customer relationship management, from sales and marketing to customer service and technology implementation. 28th-29th June 2000, Olympia 2, London.
CRMSS: CRM and Support Services - The leading event that teaches organizations how to manage their people, process and technology issues in order to effectively support and service their internal and external customers.
Call Center & Help Desk Training Seminars - Seminars, conferences, and certification classes addressing customer service management, help desk software & technology, CRM, CTI, and more. Also offers self-study materials, videos, and books. Worldwide seminar locator.
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