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Infinium
- Infinium delivers personalized business planning and implementation services, a range of Web applications with practical business functionality, and your choice of rapid deployment options.
Inovaware
- Provides the billing and customer care infrastructure software needed to manage your Internet business.
Lynk Software, Inc.
- Software for tracking customer complaints and corrective actions enabling the user to enhance customer relations while achieving real continuous improvement.
NetCall Telecom
- Intelligent telephony services for more efficient customer response, qualification and conversion.
Novavox - International
- Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
Performance Driven Change
- Mechanism to assess customer service representatives; Improve quality service for your customers; measurement of quality, effectiveness.
Practical Solutions, Inc.
- The Service Solution is a comprehensive software package for service-industry companies.
Precision
- Developer of Helpdesk solutions. Look to Precision to deliver leading edge Helpdesk technology.
Prefersoft
- Web-based customer relationship management (eCRM) software. e-Business applications include call centers, customer service, sales force automation (SFA), technical support and help desks.
Primus
- eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
RealCall
- Acquisition, retention solutions via online web call back technology. Call-back or call me tools encourage customer dialog.
RedCelsius
- Scalable enterprise relationship mangement (ERM) solution by delivering a unified sales, marketing, customer service, and e-business software solution (CRM) to maximize sales revenues and minimize costs.
Site Assistant
- Live Customer service and support. Offering assistance and help customers and visitors. Free.
SupportWizard
- Software for Web based customer support, escalation and bug tracking
TrackWise
- Track problem reports, complaints, service calls, requests and action items.
TrackWise - Customer Relationship Management Tracking Software
- Track customer complaints, problem reports, service calls, requests and action items. TrackWise is fully customizable.
WonderDesk
- Web based help desk software that offers management for your customer service and technical support, handles your ticket tracking, problem reporting and call statistics.
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